1956 - 1960 QC Manual Engineer
📌 Position: Senior QA Manual Engineer Location: Remote from LATAM Contract Type: Full-time vendor (via Inallmedia.com) Time Zone Alignment: EST ±2 hours 🧭 About Inallmedia.com Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams across LATAM. We partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation. 🚀 Project Overview You will join the engineering squad behind "Hiring Events", a live, high-traffic SaaS production platform that enables global enterprises to host virtual and on-site recruitment tracks, career fairs, and immediate candidate interviews. Because this platform operates in real-time, production glitches directly impact active client events and user experiences. As a Senior QC Engineer, you won’t just test features quietly in a sandbox; you will act as a vital triage unit alongside support staff to debug unexpected system misconfigurations, validate dependencies, and protect high client satisfaction ratings. This is a fast-moving, highly visible role that bridges client-facing Go-To-Market teams and core engineering, translating urgent production anomalies into well-documented, reproducible tickets for immediate resolution. 🔍 Key Responsibilities End-to-End Quality Ownership: Own the manual verification of complex, end-to-end user workflows and business requirements for a live, high-traffic SaaS platform. Production Triage & Incident Support: Act as a critical line of defense during live events, collaborating with support teams to rapidly reproduce, debug, and diagnose unexpected system anomalies and misconfigurations. Cross-Functional Translation: Bridge the gap between non-technical client teams and core engineering by translating complex production bugs into detailed, reproducible engineering tickets. Backend & API Validation: Perform deep backend data verification and execute REST API validations to ensure robust integrations and data integrity. Test Strategy & Mapping: Analyze ambiguous product requirements and naturally translate them into exhaustive test scenarios, validation maps, and comprehensive test cases. 💡 Must-Have Skills 5+ years of software testing experience with a strong, proven focus on manual verification of end-to-end user journeys in complex web applications. Deep hands-on proficiency with Postman for executing REST API validations and checking backend integrations. Strong SQL skills for backend data verification, querying, and comprehensive database testing. Practical knowledge of WCAG standards and experience utilizing digital accessibility testing tools. Proven history working within Agile/Scrum environments, including active participation in sprint ceremonies and advanced tracking through Jira. Experience working in remote, distributed teams across LATAM. Fluent English (written and spoken) for daily technical communication and cross-team collaboration. 🌟 Nice-to-Have Skills Log Analysis: Experience reviewing system logs and performance health metrics using Datadog to trace production bugs. Asynchronous Architectures: Familiarity with validating event-driven or asynchronous workflows built on Kafka. NoSQL Databases: Exposure to verifying backend data within MongoDB environments. CI/CD Awareness: A general understanding of automated continuous integration/deployment loops and global release validation strategies. 🌐 Time Zone & Collaboration The role requires collaboration with teams aligned to EST. Flexibility to overlap a minimum of 6 hours with the core US team is expected to ensure smooth coordination during live production events. 💬 Language All interviews, technical documentation, and daily communication will be conducted strictly in English. #LI