Account Management & Logistics Coordinator
Job Title : Account & Logistics Coordinator (Remote). Industry : Maintenance Commercial Equipment Location : Remote (Latin America) Reports to : Sales Manager Salary : $1,600 USD USD per month Contract Type : Independent Contractor Agreement Work Hours : 8:30 AM to 5:30 PM (CST) Language Requirement : C1+ English (fully professional) Equipment : Must have a suitable home office setup with a laptop and reliable high-speed internet How to Apply : Please submit your resume in English only** Position Summary We’re seeking an Account & Logistics Coordinator who excels at juggling multiple responsibilities: from scheduling maintenance for commercial kitchen equipment to data entry for assets, client equipment and vendor information. In this role, you’ll proactively handle heavy communication with both clients and service providers, coordinate vehicle routes, and craft economic proposals—helping ensure a seamless, efficient operation.
Key Responsibilities
Client & Vendor Relations
- Act as the primary liaison for clients and vendors, ensuring timely maintenance scheduling and follow-ups.
- Provide in-depth support by understanding the unique needs of each client, maintaining consistent phone, text, and email communication.
Route Coordination & Planning
- Schedule and coordinate the routes for six company vehicles, optimizing efficiency and travel time.
- Monitor job status, update assignments, and utilize a CRM tool (ServiceBridge) to track team progress and logistics.
Inventory & Asset Management
- Maintain comprehensive records of assets and equipment, including detailed data entry.
- Oversee stock replenishment processes to ensure that vital parts and supplies are always available.
- Conduct periodic audits to validate inventory accuracy and highlight areas for improvement.
Maintenance Scheduling & Compliance
- Collaborate with vendors to schedule both routine and emergency maintenance, ensuring minimal operational downtime.
- Input vendor details—contact information, service records, pricing terms—into the CRM, keeping records accurate and up to date.
- Monitor compliance standards and timelines to meet internal and client expectations.
Financial & Administrative Tasks
- Prepare economic proposals tailored to each client’s requirements.
- Work closely with the accounting department to manage invoices and billing procedures.
- Handle confidential data with meticulous attention to detail and accuracy.
Proactive Problem-Solving
- Identify potential process inefficiencies, offering innovative solutions to enhance workflow and reduce costs.
- Embrace a forward-thinking mindset, continually seeking professional development opportunities through
paid training programs. Qualifications & Skills Education & Experience :
- Bachelor’s degree in Business Administration, Logistics, or related field (preferred).
- 2+ years of relevant experience in logistics, account coordination, or operations.
Technical Proficiency :
- Familiarity with
CRM systems—experience with ServiceBridge is highly advantageous.
- Strong computer literacy (MS Office, data management tools, etc.).
Core Competencies :
- Detail-Oriented
: Able to handle large volumes of data entry, route planning, and record-keeping accurately.
- Mentally Flexible
: Quickly adapt to shifting priorities and new challenges.
- Proactive
: Anticipate operational needs and client concerns, providing solutions before problems escalate.
- Excellent Communicator
: Manage heavy phone, text, and email communication across teams and clients.
- Team Player
: Foster collaborative relationships with field technicians, vendors, and management to achieve common goals.
What We Offer
- Growth Opportunities
: Benefit from robust training programs that help refine your skill set and boost your career trajectory.
- Innovative Culture
: We value creative thinking and continuous improvement, welcoming all ideas that challenge the status quo.
- Competitive Compensation
: Our compensation reflects the import