Accounts Receivable Specialist

Rytech Restoration is a nationally recognized leader in the restoration industry, helping homeowners and businesses recover from water damage, mold, and property loss. As an Accounts Receivable Specialist, you will manage a portfolio of franchise accounts, monitor outstanding balances, and resolve billing issues to ensure timely payments.

Responsibilities

• Monitor account details for non-payments, open balances, and aged receivables across assigned franchise accounts
• Make a minimum of 30 outbound calls daily to follow up on outstanding payments
• Work with franchise owners, third-party administrators, and insurance carriers to resolve billing inquiries
• Develop and maintain aging reports for your assigned franchise accounts
• Run scheduled conference calls with franchise owners to review open receivables and develop collection plans
• Deliver excellent service to internal and external customers at every touchpoint
• Work proactively with department leaders and multiple levels of management
• Navigate difficult collection conversations with professionalism and a solutions-first mindset
• Support other departments during CAT (catastrophic event) response periods as needed
• Adhere to department policies, procedures, and compliance requirements
• Perform other duties as assigned to support the needs of the team and business

Skills

• Prior experience in accounts receivable, billing, or collections
• Strong proficiency in Microsoft Excel, Word, and Outlook
• Excellent written and verbal communication skills
• Ability to stay organized and manage a high-volume account load independently
• Comfort navigating collections conversations calmly and professionally
• Ability to adapt quickly to new systems (NetSuite experience is a plus, not a requirement)
• Experience working with franchise networks, third-party administrators, or insurance carriers
• Background in the restoration or property services industry
• 1 or more years in accounts receivable or debt collection

Benefits

• $22-$25 an hour based on experience; overtime as needed
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Health savings account (HSA), life insurance, and disability coverage
• Paid time off accrued based on tenure, plus company-recognized paid holidays
• Two weeks of paid on-site training in Kennesaw, GA; fully remote work thereafter
• Career growth opportunities within Rytech and across the broader Fortify Companies platform

Company Overview