Associate Sales Executive

Points North is looking for a motivated Associate Sales Executive to join our team to manage and convert inbound demand across our business. This role plays a critical part in unlocking revenue from a healthy inbound channel and is ideal for someone seeking hands-on experience in sales within a SaaS environment.

Responsibilities

• Own the initial review and direction of all inbound leads across the business
• Respond promptly to inbound inquiries to create a strong first impression
• Assess lead type, size, and use case to determine the appropriate internal path
• Route leads to the correct sales, partner, or account teams
• Ensure leads are accurately categorized and tracked in the CRM
• Maintain service‑level expectations for speed‑to‑lead and handoff quality
• Own a high volume of inbound leads from first contact through deal close
• Qualify leads for fit, urgency, and buying readiness
• Run discovery calls to understand client needs and pain points
• Deliver product overviews and walkthroughs tailored to specific use cases
• Clearly communicate pricing, timelines, and next steps
• Manage follow‑ups and momentum to drive deals to close
• Set clients up for success after the sale by ensuring a clean transition
• Partner with Implementation and other client-facing teams to transfer context and expectations
• Ensure clients start implementation informed, aligned, and confident
• Flag risks or special considerations before handoff
• Help build and refine repeatable processes for high‑volume inbound selling
• Work within defined sales workflows while identifying opportunities for improvement
• Track activity and outcomes consistently in the CRM
• Identify common objections, questions, and friction points in the buyer journey
• Share feedback with Sales, Marketing, and Product to improve product, lead quality, and messaging

Skills

• Bachelor's degree or equivalent experience
• 0–2 years of experience in sales, client success, support, or a client facing role
• Prior internship, customer service, campus involvement, or similar work experience
• Experience selling to or supporting small businesses
• Familiarity with SaaS, HR/payroll, fintech, or B2B software
• Willing to work in a hybrid model out of our Bloomington, MN office
• Strong interpersonal skills and comfortable owning client conversations end-to-end
• Organized, detail‑oriented, and able to manage high volume of tasks
• Coachable, curious, humble, and eager to learn full‑cycle sales skills
• Strong communicator, both written and verbal
• Comfortable using CRM tools and learning new systems

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
• Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
• Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
• Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
• Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.

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