Enterprise Sales Engineer I, Spectrum Business
About the position This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious about how technical expertise can shape client success and drive innovative network solutions? Join Spectrum as a Sales Engineer I where you'll collaborate with clients and sales teams to design, present and implement advanced networking, voice and managed service solutions tailored to business needs. Your contributions will directly support our growth and empower clients to leverage cutting-edge technologies for lasting impact. How You'll Make an Impact Partner with Account Executives and Managers to identify customer requirements then develop strategic, cost-effective proposals for Spectrum solutions Design and present complex network solutions for voice and data applications, including technical specifications and topologies tailored to client needs Conduct site surveys, provide technical sales support and deliver post-sale documentation to ensure seamless installation, integration and customer satisfaction Collaborate with Finance to assist with solution pricing and secure necessary approvals aligning proposals with business objectives Deliver technical training to sales and support teams to enhance product knowledge and awareness of industry trends Working Conditions Eligible employees may work from home up to one day each week under Spectrum's Hybrid Work Policy, with primary work in an office setting Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Responsibilities
- Partner with Account Executives and Managers to identify customer requirements then develop strategic, cost-effective proposals for Spectrum solutions
- Design and present complex network solutions for voice and data applications, including technical specifications and topologies tailored to client needs
- Conduct site surveys, provide technical sales support and deliver post-sale documentation to ensure seamless installation, integration and customer satisfaction
- Collaborate with Finance to assist with solution pricing and secure necessary approvals aligning proposals with business objectives
- Deliver technical training to sales and support teams to enhance product knowledge and awareness of industry trends
Requirements
- Associate's degree or equivalent training, education and experience preferably with concentration in Information Technology or Telecommunications Engineering Technology or equivalent work experience
- 1+ year of sales engineering and networking experience in the telecom or service provider industry
- Foundational understanding of designing and implementing small to medium WAN solutions using current and legacy network technologies such as SD-WAN and Ethernet
- Working knowledge of corporate data security methods and systems including Firewalls, VPNs and DNS
- Foundational voice networking experience with emphasis on Unified Communications hosted and premises-based solutions and voice signaling protocols including SIP and VoIP
- General knowledge of networking technologies including VPN, TCP/IP, IP VPN, MPLS, VPLS, Ethernet, DWDM and CWDM
- Experience with routing, switching and security protocols such as BGP, ISIS, OSPF, RIP, CoS/QoS and emerging technologies
- Ability to multitask and partner with assigned Sales Managers to drive sales results and enhance customer experience
- Ability to work closely with sales executives and understand the sales cycle
- Strong verbal and written communication skills
- Foundational sales skills in presentation and proposal design
- Proficient in MS Visio, Word, Excel and PowerPoint
- Consultative approach to solutions and design with strong knowledge of converged multimedia applications
- Valid Driver's License with satisfac