HR Business Partner II (Mobile Technicians, West Region)

Job Summary The HR Business Partner II supports the Mobile Tech – West Region team by delivering People Solutions services and advising managers on day-to-day HR programs, policies, and processes. This role partners with HRBPs and Centers of Excellence to implement people initiatives, support talent processes, and provide data-driven insights that improve employee experience and organizational effectiveness. This role is designed to be work aligned rather than leader aligned, allowing support to flex based on operational and business priorities. This position is US-Remote, preferably located in the West Region. Up to 25% travel is required. Primary Responsibilities HR Service Delivery & Business Support

• Provide tactical HR support across key People Solutions areas, including compensation and benefits, employee engagement and communications, training and development, and employee lifecycle programs
• Serve as a point of contact for managers and employees, providing timely and practical solutions

Employee Relations & Policy Guidance

• Advise managers and employees on the application of People Solutions policies and regulatory requirements
• Partner with HRBPs and Employee relations on employee concerns and issue resolution
• Support fair and consistent application of workplace practices

Program Implementation & Coordination

• Support implementation of People Solutions programs and process changes (e.g. talent, performance, compensation cycles)
• Coordinate program logistics, communications, and reporting
• Assist managers with execution of change initiatives

Talent & Workforce Support

• Support HRBPs in executing talent and workforce initiatives including talent and succession planning, employee development, and workforce planning activities
• Help promote a culture of development and employee engagement across teams

Data, Reporting & Insights

• Conduct exit interviews
• Gather, analyze, and interpret HR data (engagement, exit feedback, workforce metrics, talent) to identify trends and insights
• Build reports and presentations to support HRBPs and leaders in decision making
• Partner with People Analytics to translate data into actionable recommendations

Continuous Improvement & Collaboration

• Support process improvement efforts to enhance HR service delivery and organizational effectiveness
• Collaborate across People Solutions (HRBPs, COEs, etc.) to align on priorities and execution
• Contribute to broader HR initiatives and projects as needed

Minimum Qualifications

• Bachelor’s degree in a related discipline and 2 years’ experience in a related field; or a different combination, such as a master's degree or Ph.D. and up to 2 years’ experience in a related field; or 6 years’ experience in a related field in lieu of a degree
• Advanced skills in analytical thinking, business acumen, consulting, legal and regulatory environment and managing multiple priorities
• Advanced skills in building partnerships, communicating with consideration, driving innovation, engaging others and gaining others confidence

Preferred Qualifications

• Graduate degree in business, HR or related field
• HR certification such as PHR, SPHR or GPHR
• Demonstrated ability to work in a geographically disbursed and matrix organization
• Project Management experience
• Strong Microsoft Excel knowledge and application

Cox Enterprises, Inc. JD Disclaimer The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.