[Remote] #121412 - Zuora Systems Administrator / Consultant
Note: The job is a remote job and is open to candidates in USA. Lifted, an Upwork Company, is seeking a Zuora Systems Administrator / Consultant to support a live Zuora Cloud subscription billing environment. The role involves hands-on Zuora administration, configuration support, and collaboration with Finance and Financial Systems teams to manage billing and revenue operations.
Responsibilities
- Support the Zuora Cloud subscription billing platform across Billing, Payment and Revenue Management, and Admin/User Management
- Manage and support Zuora product catalog items, custom fields, events and notifications, reporting, and Revenue / RevPro configuration
- Review and potentially develop change-control documents
- Implement changes in sandbox environments and potentially Production
- Implement changes across Zuora Billing and Revenue tenants
- Add and update custom fields
- Add and update product catalog items
- Release updated invoice and credit memo templates to other environments
- Deploy workflows to Production
- Release Revenue configuration to other environments
- Process user access requests
- Support security requests related to roles and OneID
- Support audit requests
- Collaborate with Zuora Admin, Financial Systems Product, and Engineering teams
Skills
- 3+ years of relevant experience in a mid-level systems administration, billing systems, or financial systems support role
- Familiarity with the Zuora UI
- General billing knowledge
- Ability to translate business requirements into technical solutions
- Experience supporting configuration, administrative, or operational changes in business systems
- Strong communication and interpersonal skills
- Strong critical thinking skills
- Enterprise experience strongly preferred
- Consulting background
- Experience with Zuora Revenue / RevPro
- Experience supporting product catalog changes
- Experience supporting invoice or credit memo template releases
- Experience deploying workflows to Production
- Experience supporting audit requests or change-control processes
Company Overview