[Remote] AI Business Operations Lead

Note: The job is a remote job and is open to candidates in USA. McAfee is a leader in personal security for consumers, and they are seeking an AI Business Operations Lead to drive enterprise AI adoption. This role involves managing the GenAI roadmap, overseeing cross-functional teams, and ensuring that AI investments translate into measurable business value.

Responsibilities

• Own the enterprise GenAI roadmap, ensuring alignment between AI capabilities, business priorities, and technical feasibility
• Lead evaluation, prioritization, and execution of AI POCs, pilots, and RFPs, partnering with IT, Security, Engineering, and vendors
• Drive the transition from pilot to scaled deployment, ensuring AI solutions are operationally viable and enterprise‑ready
• Serve as the business operations owner for internal AI platforms and agent capabilities, including roadmap planning and ongoing optimization
• Coordinate cross‑functional dependencies (technology, security, data, change) to ensure successful AI platform launches
• Oversee technical project management for enterprise GenAI initiatives, including planning, execution, and delivery of AI solutions
• Collaborate with leadership to define enterprise AI strategy and set strategic goals and priorities for the team
• Own the enterprise AI value realization framework, translating AI adoption into measurable productivity, quality, and capacity outcomes
• Define and maintain standardized value metrics, targets, and success criteria for priority AI initiatives across functions
• Partner with Finance and business leaders to quantify FTE‑equivalent productivity gains, cost avoidance, and ROI from AI investments
• Establish a repeatable operating model to move from anecdotal AI wins to durable, enterprise‑level value measurement
• Prepare and deliver regular executive‑level reporting on AI adoption, value realization, and progress against FY26 priorities
• Act as the primary owner of enterprise AI outcomes, operating rhythm, and value realization, partnering closely with the Adoption & Enablement Specialist
• Provide strategic direction, priorities, and success metrics that inform enablement programs, training plans, and adoption campaigns
• Collaborate with enablement and change partners while remaining accountable for overall AI initiative success and business impact
• Ensure alignment between what is being enabled and what is driving measurable enterprise value
• Translate AI adoption and productivity gains into capacity planning, financial impact, and investment narratives for senior leadership
• Use data and insights to inform prioritization decisions across competing AI initiatives

Skills

• Minimum of 8+ years of experience in business operations or program management, with a strong focus on technology or AI projects
• Strong project management skills
• Excellent communication and interpersonal skills
• Deep technical understanding of AI technologies
• Ability to think creatively and develop innovative solutions to complex problems
• Understanding of AI technologies and their application in an enterprise setting
• Ability to manage multiple projects simultaneously
• Proven ability to work effectively with cross-functional teams and stakeholders
• Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely
• Analytical mindset with the ability to synthesize data and provide actionable insights
• Proactive and has a can-do attitude
• Proven skills with the ability to manage multiple priorities and deliver results in a fast-paced environment
• Relevant certifications in project management or AI technologies are a plus

Benefits

• Bonus Program
• Pension and Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

Company Overview