[Remote] Content Operations Specialist
Note: The job is a remote job and is open to candidates in USA. Tebra is an all-in-one EHR+ platform dedicated to independent healthcare practices. They are seeking a Content Operations Specialist to manage content workflows, ensure quality control, and publish content while maintaining accuracy and compliance with SEO standards.
Responsibilities
- Upload, format, and publish content in the CMS
- Apply templates, page modules, CTAs, images, embeds, and structured components
- Ensure every asset is properly tagged, categorized, and published on time in CMS
- Execute pre- and post-publish QA checklists, and review content for: formatting and layout issues; broken links and missing assets; incorrect CTAs or metadata; brand compliance requirements
- Ensure structured formatting inputs are present before publish, including: Structured headers and sections; FAQs/PAA style blocks; Citations and source attribution, when necessary
- Ensure content follows LLM extractable formatting patterns
- Confirm AI-related fields and modules are populated correctly in CMS
- Implement SEO inputs provided by the team, including: title tags, meta descriptions, header structure, internal links, image alt text
- Build, format, QA, and schedule newsletters. Maintain a reliable weekly send cadence
- Track assignments to freelance writers/editors, track deliverables and deadlines, and maintain production schedules in Asana (or similar tool)
- Maintain a clear source of truth for content published and continuously improve editorial documentation
- Flag workflow issues and propose workflow improvements when timelines or dependencies slip
- Coordinate with Creative and Web teams for design and CTA placements
Skills
- 1-3 years of professional experience in content operations, development, and execution in a B2B or SaaS environment
- Bachelor's Degree in communications, creative writing, journalism, marketing, or a related field of study
- Strong project management and editorial coordination skills
- Attention to detail and proven to manage multiple projects simultaneously
- Genuine interest in healthcare and the challenges that face independent practices
- Experience in workflow and CMS tools (Asana, Wordpress, or similar)
- Familiarity with SEO best practices
- Understanding of the healthcare industry and challenges of independent practices and medical billers
Benefits
- In addition to our healthcare benefits, we also offer amazing perks!
- We offer a discount through Dell!
- We also offer a number of resources to help you keep your mind and body healthy.
- Check out Gympass for a great workout
- TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
- Tebra also offers a wellness and childcare subsidy
- University/Education discount!
Company Overview