[Remote] Learning & Development Administrator

Note: The job is a remote job and is open to candidates in USA. Starr is a global insurance and investment organization providing property and casualty insurance solutions. The Learning and Development Administrator will support the HR function by managing the Learning Management System, scheduling training courses, monitoring completion rates, and administering professional qualifications and apprenticeships.

Responsibilities

• E-Learning management : Allocate e-learning modules to employees and monitor completion rates, generating reports on completion rates to provide insights to the business
• Course Administration : Schedule internal and external training courses and monitor acceptances to ensure maximum attendance
• Feedback and Reporting : Collate feedback from training sessions and identify trends for continuous improvement. Prepare and present reports on training effectiveness and participant feedback
• Financial Administration : Issue purchase orders for all L&D courses and track expenditure against the L&D budget, maintain the L&D tracker to ensure accurate financial reporting
• Inbox Management : Monitor the L&D inbox, addressing business queries in a timely manner and in accordance with agreed SLA’s
• LMS Maintenance : Support the maintenance of the LMS including troubleshooting user queries
• Professional Qualifications & Apprenticeships : Assist in the administration of all professional qualifications and apprenticeship programmes

Skills

• Experience in an administrative role, demonstrating strong organisational skills and attention to detail
• Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint and Word)
• Previous experience working in a Learning and Development or Generalist HR role
• Experience of creating training content and materials
• Previous experience with learning management systems (Cornerstone) would be advantageous

Benefits

• We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.
• We offer first class training and development opportunities to all employees.
• Our aim is to grow our own talent and bring out the best in people.

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