[Remote] Premium Operations Coordinator - Remote
Note: The job is a remote job and is open to candidates in USA. Symetra is a national financial services company dedicated to helping people achieve their financial goals. The Premium Operations Coordinator plays a key role in ensuring the accurate and timely processing of premium payments for new and in-force business, involving reviewing, reconciling, and processing funds received through various channels while maintaining accuracy across multiple systems.
Responsibilities
- Review and process paper and electronic premium payments, ensuring negotiability and accurately allocating remittance information within the appropriate administrative systems
- Reconcile daily funds processed against system entries, researching and resolving discrepancies while making necessary adjustments
- Monitor and maintain the accuracy of financial transactions through detailed review and quality control practices
- Support a variety of operational and administrative tasks as business needs and daily volumes fluctuate
- Serve as a cross-functional backup for multiple processes, ensuring continuity of operations and team success
- Identify and escalate issues as needed while contributing to process improvements and operational efficiencies
Skills
- High school diploma required
- Detail-oriented with a strong focus on accuracy and quality
- A proactive communicator who asks questions and seeks clarity when needed
- Organized and able to manage multiple priorities while meeting deadlines
- Self-motivated and comfortable working independently
- A strong problem-solver who can identify and resolve discrepancies
- Adaptable and willing to support a variety of operational tasks
- Accounting, AP/AR, cash application, or related financial operations experience is a plus
Benefits
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Eligibility for annual bonus programs
Company Overview