[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. CivicActions is a mission-minded company focused on helping the government deliver better services through modern software practices. They are seeking a Senior Product Manager to translate product vision into prioritized deliverables and manage the end-to-end success of digital products that integrate user needs with client stakeholder goals.

Responsibilities

• Build strong relationships with the project team, our clients, and everyone within the product management practice area, creating trust and guiding decision-making. Act as a confident consultant to guide clients toward evidence-based, human-centered product decisions
• Work and collaborate with an agile team of engineers, designers, quality assurance, accessibility, and business stakeholders to capture and translate needs into deliverables
• Facilitate client meetings to understand product users, priorities, product principles, and features, and gather their feedback and buy-in. Confidently take charge to drive consensus when handed vague feedback or rigid, top-down mandates
• Make decisions about priorities, complexity, user needs, business value, and timelines to define and maintain a single source of truth product roadmap that integrates both UX discovery and engineering execution
• Own the product backlog, ensuring it aligns with the scope and vision outlined in the product roadmap through refinement and beyond
• Be a champion of the user experience and cultivate a collaborative, mission-driven team culture

Skills

• Must pass a federal background check
• Nine (9) years of experience in roadmapping and shipping successful digital products in an agile environment
• Bachelor degree or equivalent of four (4) additional years of digital services experience
• Certification in Product Management with a focus on IT, Agile, or similar
• Experience managing communications and expectations between a high-performing team and multiple client stakeholders
• Experience with the end-to-end operational process of guiding a product or service throughout its entire product life cycle
• Demonstrated ability to communicate and operationalize best practices while developing products and services
• Experience with Agile

Benefits

• Fully remote work (always)
• Comprehensive medical, dental, vision, life, and disability coverage for employees, with company contributions toward dependent coverage
• 401(k) with a 3% company contribution
• Flexible time off policy
• 12 weeks paid parental leave
• Annual professional development stipend, $1,200
• Annual technology stipend, $820
• Employee growth plans, appreciation programs, and company summits to support connection and career development

Company Overview