[Remote] Staff Technical Program Manager
Note: The job is a remote job and is open to candidates in USA. PayNearMe is on a mission to simplify the payment experience for businesses and their customers through innovative technology. They are seeking a senior-level Technical Program Manager to lead complex, cross-functional programs, ensuring alignment across various teams and driving the execution of high-impact initiatives.
Responsibilities
- Lead complex, cross-functional programs from inception to launch across engineering
- Product, compliance, and business teams
- Drive change management efforts and enablement efforts to ensure teams are not just informed, but fully aligned and empowered – driving adoption of new processes, tools, and programs through clear communication, stakeholder engagement, and strategic influence
- Act as a force multiplier—identifying friction points, aligning stakeholders, and establishing repeatable frameworks to improve execution and delivery velocity
- Apply agile and scrum methodologies effectively—tailoring practices to fit the program context and driving team accountability
- System-level thinking – understand the architectural impact of cross-team work and can navigate technical tradeoffs with engineering and product partners
- Develop and manage comprehensive program plans, roadmaps, and status updates to keep stakeholders aligned and informed
- Partner with engineering leadership and product teams to translate business needs into executable plans that balance scope, speed, and quality
- Anticipate risks, manage dependencies, and escalate critical issues with a solutions-oriented mindset
- Influence decision-making and drive alignment across senior stakeholders—without relying on formal authority
- Contribute to the evolution of TPM best practices across the organization
Skills
- 10+ years of experience managing complex technical programs, ideally in a high-growth or regulated environment
- Proven track record of delivering cross-functional programs with many moving parts—on time and with measurable impact
- Hands-on experience administering or configuring Jira and other Agile tooling for scaling teams
- Strong change management experience—able to guide teams through ambiguity and align around shifting priorities
- Comfortable translating between technical and non-technical stakeholders
- Fluency in technical conversations - able to engage in technical discussions, challenge assumptions, and help scope solutions in partnership with engineering and product
- Deep understanding of agile, scrum, and lean methodologies; comfortable coaching teams and adapting practices as needed
- Excellent communication and stakeholder management skills—especially with senior engineering, product, and business leaders
- Comfortable operating independently, managing ambiguity, and taking ownership at both strategic and tactical levels
- Experience in payments, fintech, or regulated industries
- Experience supporting or leading delivery of customer-facing AI products with exposure to go-to-market considerations, user experience, and measuring business impact
- Exposure to driving the development and adoption of internal AI tools including change management, stakeholder alignment, and integrating AI into workflows
- General understanding of AI concepts, including how modern AI systems work, how they're built and evaluated, how data affects them, and how to use them responsibly
Benefits
- Competitive salary and benefits with growth-company options grant
- Stock options with standard startup vesting - 1 year cliff; 4 years total
- $50 monthly communication expense stipend to go towards your phone/internet bill
- $250 stipend to enhance your WFH setup
- Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
- Premium medical benefits including vision and dental (100% coverage for employees)
- Company-sponsored life and disability insurance
- Paid parental bonding leave
- Paid sick leave, jury duty, bereavement
- 401k plan
- Flexible Time Off (our team members typically take off ~3-4 weeks per year)
- Volunteer Time Off
- 13 scheduled holidays
Company Overview
Company H1B Sponsorship