Service Coordinator/Human Services (Harrisburg)
About the position As a Service Coordinator (SC) with Alleghenies United Cerebral Palsy (AUCP), you will work closely with individuals and their support teams to develop, update, and manage personalized service plans. Your goal is to ensure that each person receives the support they need to thrive-whether through paid providers or community resources. This is a client-centered role that requires strong communication, coordination, and compliance skills. Work Location: Hybrid/Remote Position with the ability to complete visits in the community in PA. Must live in PA or be willing to travel to PA to complete home visits
Responsibilities
- Collaborate with clients and their teams to develop individualized service plans (ISP) based on personal goals and priorities.
- Regularly update service plans to reflect life changes and current support needs.
- Coordinate and monitor services with paid providers and community resources to ensure they are: Meeting the individual's needs, Authorized and used appropriately, Implemented by knowledgeable staff following the plan.
- Maintain open communication with support teams to address concerns and updates promptly and effectively.
- Ensure all work complies with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
- Travel within the assigned region to meet with participants in compliance with ISP.
Requirements
- Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field.
- Experience working with individuals with disabilities or special needs.
- Strong skills in assessment, planning, and participant-centered service delivery.
- Excellent organizational, communication, and documentation skills.
- Ability to work effectively as part of an interdisciplinary team.
- Familiarity with community support systems, housing resources, health care, and human services.
- Employment is contingent on the successful completion of the following clearances PA State Police Background Check (e-PATCH) Child Abuse Clearance FBI Background Check MA Fraud Check Social Security Verification DMV Check
Nice-to-haves
- Knowledge of Medicaid Waiver programs, Long-Term Services and Supports (LTSS), and Home and Community-Based Services (HCBS) strongly preferred.
- Prefer experience with MCO (Amerihealth & Keystone)
Benefits
- Flexible Schedule
- No on-call
- 15 Agency Paid Days Off (including 11 holidays)
- 18 PTO Days
- Paid Training Period
- Mileage Reimbursement
- Company-Provided Equipment
- Tuition Reimbursement
- Medical Insurance
- Company Paid Dental Insurance
- Company Paid Vision Insurance
- Company-paid life insurance with the option of adding additional coverage for you and your family
- Up to 5% Match for 401(k)