SIU Investigator - Orlando, FL
Univista Insurance is a fast-growing bilingual insurance organization supporting clients throughout Florida. They are seeking a SIU Investigator to identify and investigate potential fraudulent claims, conduct thorough investigations, and collaborate with internal teams to prevent and detect fraud.
Responsibilities
- Investigate suspicious claims for potential fraud, including interviews, surveillance, and evidence collection
- Analyze claims data to identify patterns and red flags that may indicate fraudulent activity
- Prepare detailed investigation reports, documenting findings and supporting evidence
- Present investigative findings to management and regulatory bodies as needed
- Work closely with claims adjusters, legal teams, and law enforcement to support fraud investigations
- Assist in developing strategies to prevent fraud and improve claims processes
- Ensure investigations comply with company policies, industry regulations, and legal requirements
- Maintain confidentiality of sensitive information related to investigations
Skills
- High School Diploma or G.E.D
- 6 months of claims handling or investigative experience in any field
- Bilingual in English and Spanish is required
- Strong customer service and communication skills
- Basic proficiency in Microsoft Office
- Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements
- Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders
- Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues
- Strong organizational and time management skills to handle multiple tasks efficiently
- Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities
- Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely
- Experience in Loss Prevention and Surveillance preferred
- Active insurance adjuster's license preferred; must obtain and maintain as needed
- High school diploma or equivalent; bachelor's degree in business, or related field preferred
Benefits
- Real base pay — Competitive salary based on your experience and license
- Medical Insurance — Comprehensive health coverage for you
- Dental & Vision — Full dental and vision plans included
- Supplemental Plans — Voluntary supplemental options available
- Basic Life Insurance — Company-paid life insurance policy
- 401(k) with Match — We invest in your retirement savings too
- Paid Time Off — 2.5 weeks of PTO to start, growing with tenure
- Sick Time — Dedicated sick time, separate from your PTO
- Performance Bonus — Structured plan tied directly to your results
- Employee Referral Program — Earn rewards for bringing great talent in
Company Overview