Technical Assistant

AXIS Capital is a trusted global provider of specialty lines insurance and reinsurance. The Technical Assistant plays a crucial role in supporting the underwriting process by assisting Underwriters and Account Managers with general underwriting administration, processing, and clerical support activities.

Responsibilities

• Gather and organize information pertinent to insurance applications, including applicant details, risk factors, policy specifications
• Assist in obtaining additional underwriting documents (subjectivities), through timely and diligent follow-ups
• Maintain a diary system to ensure prompt receipt of account information
• Conduct thorough reviews of underwriting documents and policies to ensure accuracy and compliance with company guidelines and regulatory requirements
• Adhere rigorously to compliance standards while maintaining accurate account files and underwriting documentation
• Provide support in processing policy endorsements, renewals, cancellations, and other policy-related transactions
• Process and book endorsements including premium bearing endorsements within established company Service Level Agreement (SLA) guidelines
• Accurately input account information into Policy Issuance (PIL) and endorsement logs
• Utilize underwriting software for data input and report generation
• Create post-binding E-File in Insurance Desktop (IDT) and update the PIL with account information
• Process various notices and filings such as Broker of Record (BOR) notices, Direct Notices of Cancellation and Motor Carrier Filings
• Handle declination letters, loss control survey inspections and final premium audits
• Complete clearance of New and Renewal Submissions and Account set up as directed
• Engage with internal/external customers to request information, clarify details, and provide updates
• Serve as a point of contact for Operations team and underwriters, providing optimal customer service
• Provide backup support for TA team when needed
• Collaborate effectively with various departments and colleagues to address inquiries, resolve issues, and streamline workflow processes

Skills

• High school diploma or equivalent required
• Proficiency in Microsoft Office Suite or similar software
• Strong aptitude for learning new computer/software programs
• Demonstrates a positive, can-do attitude
• Good verbal, written, and interpersonal skills
• Strong customer service skills and a professional demeanor
• Able to follow directions effectively
• Self-motivated and capable of working independently
• Skilled at prioritizing tasks and highly organized
• Collaborates effectively with team members to achieve goals
• Adaptable to change and maintains a positive approach in dynamic environments
• Attentive to detail and accuracy
• Capable of multitasking in a high-volume work environment
• Undergraduate degree in business, finance, or related field preferred, but not required
• Preferably a minimum 0-2 years' experience in the commercial insurance industry

Benefits

• Competitive target incentive compensation, with awards based on overall corporate and individual performance
• Comprehensive and competitive benefits package which includes medical plans for you and your family
• Health and wellness programs
• Retirement plans
• Tuition reimbursement
• Paid vacation

Company Overview