Weekend & Evening Client Services Coordinator
We are a growing home inspection company looking for a reliable and detail-oriented Scheduling Coordinator to help manage client calls, texts, emails, and appointment scheduling. This role is ideal for someone who enjoys customer service, organization, and fast-paced communication. You will be the first point of contact for many of our clients and real estate agents. Schedule This position requires availability during the following times:
- Saturday & Sunday: 9a – 5p
- 3 weekday evenings: 12p-8p (days can be flexible if needed)
Consistency and reliability with these hours is very important.
Responsibilities
- Answer incoming phone calls from home buyers and real estate agents
- Respond to text messages and email inquiries
- Schedule home inspections using our scheduling software
- Add services such as sewer scopes and other inspection add-ons
- Confirm appointments and ensure scheduling details are accurate
- Provide excellent customer service and clear communication
- Escalate unusual situations when needed
Qualifications
We are looking for someone who is:
- Friendly and professional on the phone
- Highly organized and detail-oriented
- Comfortable multitasking and handling multiple conversations
- Reliable and punctual
- Comfortable learning new software systems
- Able to communicate clearly with clients and real estate professionals
Customer service, scheduling, or administrative experience is a plus.
Compensation
- $17/hour
- Monthly bonus opportunities based on company inspection volume
- Flexible remote work environment
About Our Company
We work with home buyers and real estate agents throughout Central Texas to provide professional home inspections. Our team is known for being responsive, organized, and easy to work with. This role plays a key part in making sure our clients have a smooth and professional experience. To Apply Please email your resume to [email protected] along with a short message telling us:
- Why you are interested in this position
- Your availability for the required hours
Pay: $17.00 - $20.00 per hour
Benefits
- Paid time off
Application Question(s):
- This role requires careful attention to scheduling details such as addresses, inspection services, and appointment times. How do you typically make sure your work is accurate?
- This position requires working Saturday & Sunday from 9a– 5p and three weekday evenings 12p - 8p. Are you consistently available during these hours?
- Why does this schedule work well for you?
Language:
- Spanish (Preferred)
Location:
- Texas (Required)
Work Location: Remote